Privacy Policy

1. Who we are

AGN Golf ("we", "us", "our") operates the AGN Golf mobile app and website, which let you discover golf courses in Malaysia and book tee times. This policy explains what personal data we collect, how we use it, and the choices you have, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

2. Information we collect

• Account details — your mobile phone number (used to sign in with a one-time code), name, email address and, if you choose to provide it, date of birth.
• Booking details — the course, date, tee time, number of players, caddie or buggy options, and the names of players you add to a booking.
• Payment details — payments are processed by our payment partner Fiuu. We receive the payment status and reference, but we do not see or store your full card or bank account details.
• Rewards — the points you earn and redeem.
• Device information — a push notification token if you allow notifications, and basic technical data (such as device type and app version) needed to run the service.

3. How we use your information

• To create and secure your account and verify your phone number.
• To make, confirm, change and cancel bookings, and to process payments and refunds.
• To send booking confirmations, invoices, reminders and service updates.
• To manage your reward points and any first-booking or promotional discounts.
• To provide customer support and respond to your enquiries.
• To prevent fraud, keep the service secure, and meet our legal obligations.

4. Who we share it with

We do not sell your personal data. We share it only as needed to run the service:

• Golf courses — the club you book with receives the booking and player details needed to honour your tee time.
• Service providers — payment processing (Fiuu), SMS and voice verification codes (Twilio), push notifications (Apple and Google), email delivery and cloud hosting.
• Authorities — where required by law or to protect our rights and the safety of our users.

5. How long we keep it

We keep your account information for as long as your account is active. Booking and payment records are kept for as long as required for accounting, tax and legal purposes, after which they are deleted or anonymised.

6. How we protect it

Data is sent over encrypted connections (HTTPS) and stored on access-controlled servers. Only authorised staff can access personal data, and only when needed to provide the service. No system is completely secure, but we work to protect your information against unauthorised access, loss or misuse.

7. Your choices and rights

Under the PDPA you may:

• Access and correct your personal data — most details can be edited in the app under Profile.
• Ask us to delete your account and associated personal data.
• Withdraw consent to marketing messages at any time.
• Turn push notifications on or off in the app or your device settings.

To make a request, email us at booking@agngolf.com. We may need to verify your identity before acting on it.

8. Children

AGN Golf is not directed at children under 18. If you believe a child has given us personal data without a parent's consent, please contact us and we will delete it.

9. Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date above and, for significant changes, notify you in the app.

10. Contact us

Questions about this policy or your personal data? Email booking@agngolf.com.